After successfully completing this topic, you will be able to list the four settlement procedures available to a broker in case of conflicting demands for escrowed funds.
When a prospective buyer makes an offer for property and gives a broker a good-faith deposit, the buyer has legal control of the funds, meaning that until the offer is accepted the buyer may demand the return of the deposit. Once the offer is accepted, it becomes a contract, and the funds are under the legal control of all parties. The broker may not pay the funds to either party without the consent of all parties. Sales associates must inform the broker immediately if there are conflicting demands for escrowed funds. The FREC has strict rules if the parties disagree on the disposition of the funds (“conflicting demands”).
Sometimes a broker may have good-faith doubt about which party is entitled to the escrowed funds. A broker may have good-faith doubt if
In situations where a broker has good-faith doubt, or when the parties to a transaction have made conflicting demands on the escrowed funds, the broker must, within 15 business days, give written notice to the FREC. Additionally, the broker must do one of the four available settlement procedures within 30 business days from the time the broker received conflicting demands. A broker who does not meet these time limits may be charged with failure to account and deliver escrowed funds, a serious violation.
|Example of Conflicting Demands: Broker Susan has received a $5,000 good-faith deposit for the sale and purchase of a house. The buyer and the seller have a disagreement about the condition of the property, so the buyer cancels the contract and requests that the broker return the deposit. The seller later calls the broker to demand the funds. The broker feels that the situation can be worked out, but after six business days gives up and notifies the FREC about the conflicting demands. Because the broker must do one of the four available settlement procedures within 30 business days from the time of conflicting demands, the broker now has only 24 business days remaining.|
If a title company is the escrow agent, the broker does not have to report an escrow dispute to the FREC, nor request one of the four settlement procedures. If the parties cannot agree on who should receive the funds, the title company will say, in effect, “Get a court judgement that tells us who should get the funds.”
The FREC settlement procedures are mediation, escrow disbursement order, arbitration and litigation (MEAL).
The broker may submit the matter for mediation. All parties must agree to the mediation and must agree on who will pay the mediator. Mediation is not binding on the parties, but may help the parties find a path to agreement. If the parties don’t reach an agreement within 90 days, the broker must choose another procedure promptly.
The broker may request that the FREC decide who is entitled to the funds. The broker must notify the FREC within ten days if the dispute is settled or if the issue goes to court before the EDO is issued. If the FREC notifies the broker that it will not issue a disbursement order, the broker must then tell the FREC which one of the other settlement procedures the broker intends to use.
If all parties agree, the matter may be settled in an arbitration proceeding. The results of the arbitration are legally binding on all parties. The parties must also agree who will pay the arbitrator.
The broker may decide to let the court system sort it all out. If the broker does not claim any of the funds, the broker will file an interpleader. If the broker claims part of the funds, the broker would request a declaratory judgment.
The three exceptions to the conflicting demands requirements are
• A buyer of a resale residential condominium has a three-day “cooling-off” period after receiving the condominium documents, and a buyer of a new condominium has 15 days. The cooling-off period allows the buyer to cancel the contract and receive a refund of the deposit. The broker may return the buyer’s deposit without notifying the FREC.
• If the contract is contingent on financing, and the buyer cannot obtain financing, the broker may return the deposit to the buyer without notifying the FREC.
• If a buyer enters a HUD contract and demands the deposit back, the broker must follow HUD’s Agreement to Abide.
Another exception to the conflicting demands requirements concerns property managers. In this case, the Florida Landlord and Tenant Act trumps the license law.
If there is a dispute between the landlord and a tenant about the security deposit, the broker must send, within 30 days, written notice that the landlord intends to claim part of the security deposit. After complying with the legal requirements of the law, the broker may disburse the funds as the broker sees fit, and need not notify the FREC about conflicting demands.
If a party who is entitled to escrow funds disputes the broker’s right to a commission, the broker can retain the disputed amount in the escrow account until the matter has been settled.
Retaining Brokerage Records
Brokers must keep business records in accordance with FREC rules and make the records available to DBPR representatives upon request. Examples of the records a broker must keep include: signed purchase and sale contracts, listing contracts, leases, brokerage relationship disclosures or property management contracts. The broker must keep those records for at least five years from the date of receipt of funds, or from the date of the document. If the records are the subject of a court case, the broker is required to keep the records for the longer of two years after the court case is concluded or five years.